Shipping policy

At VANECL, we know how important it is to receive your pet’s essentials quickly and reliably. Our goal is to make your shopping experience smooth from start to finish, delivering quality products right to your doorstep when you need them. Please take a moment to review our shipping policy below:

Free Shipping:
We’re excited to offer free shipping on all orders over $50 to customers in the US, Canada, United Kingdom, European Union, Australia, and New Zealand. This discount is automatically applied at checkout—no coupon needed. Enjoy hassle-free delivery with no extra fees.

Standard Shipping:
For orders under $50, a flat shipping fee of $4.99 applies for deliveries within the US, Canada, United Kingdom, Australia, and New Zealand. Orders are processed within 1-3 business days, with shipping times typically ranging from 7-10 business days. We partner with trusted carriers to ensure your items arrive safely and on schedule.

Tracking Your Order:
Once your order ships, you’ll receive a tracking number via email. Use this to follow your package and get an estimated delivery date. Please allow up to 48 hours for tracking updates to appear.

Customer Support:
At VANECL Place, your satisfaction is our priority. If you have any questions or need help with your order, don’t hesitate to contact us. We’re here to ensure your experience is as joyful and seamless as possible.

Thank you for choosing Pawsy Place—where pet care meets quality and trust!